March 26, 2020 at 12pm

Good afternoon CBusa Employees,

The Fresno Mayor has extended the stay at home order until the 12th.

 

Follow this link for details: https://kmph.com/news/local/fresnos-shelter-at-home-extended-to-easter-sunday-april-12

Hang in there, stay healthy and we appreciate you all very much.

All updates will be posted on this page as more information is available and you may always reach out directly to us with any questions.

Thank you,

A & C 

March 25, 2020 at 8pm

The U.S. Senate agreed on the package for the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). It is expected to pass this week.  CLICK ON THIS LINK TO READ THE CARES ACT     CARES ACT PDF

The final agreement DOES NOT include the harmful directives to the accounts receivable management (ARM) industry that would have crushed businesses and their ability to operate. There are also several provisions aimed at helping small businesses, including $350 billion in aid and support for the community financial institutions and hospitals that ACA International members serve. ACA will provide more detailed information about these proposals in coming days. We will also provide updates as the U.S. House of Representatives determines the process for voting on the agreed-to package.

“ACA will continue its fierce advocacy on Capitol Hill to protect your business and employees,” said CEO Mark Neeb. “We appreciate that the Senate ultimately did not include the most harmful provisions proposed in the House draft that would have crippled the important work of the debt collection industry in helping consumers through their current financial challenges.”

“Even amidst the turmoil and uncertainty currently plaguing the country, professional debt collectors across the country are a resource for consumers,” said ACA Board President Roger Weiss, IFCCE. "These consumers need assistance and direction as to how to pay or dispute a bill, receive clarification concerning the source of a debt, develop a payment plan which could include halting collections in certain circumstances, and identify potential identity theft. We appreciate that the Senate recognized this in the CARES Act.”

ACA, individual members and member companies have been working diligently over the past week to ensure that problematic provisions for the ARM industry were not included in the final agreement.

A House bill draft circulating on Monday included draconian restrictions on the ARM industry, including several restrictions on the ability to collect. 

ACA has been working to highlight to federal legislators and regulators the important role that ACA members are playing during the COVID-19 outbreak. ACA has sent several letters and engaged in other communications outlining our views.

ACA continues to educate Congress about the fact that members have experience in other natural disasters and during times of uncertainty, as well as well-established training and “hardship” programs to help consumers make arrangements that best suit their unique financial situation. Our message to Congress has also stressed that disrupting the work of the ARM industry means disrupting the credit ecosystem, which would cause further harm to consumers, lenders, medical providers, and other businesses throughout the country. Disrupting this work also harms thousands of diverse employees in the industry and large and small-business owners.

As Congress continues to work on packages for Phase 4 and 5, and beyond, ACA will continue its advocacy. We will also continue to engage with Congress on several stand-alone bills targeting debt collection activities in the wake of COVID-19 introduced in the past several days, including one from U.S. Sen. Sherrod Brown, D-Ohio. As Congress works on legislative packages in response to COVID-19, they are pulling from new and previously introduced stand-alone bills to incorporate into larger bills.

However, stand-alone legislation not included in larger bills would have to go through the regular process of being marked-up and then voted on at the committee level before moving to the House or Senate floor.

As a result of the outbreak, no Senate Banking or other committee hearings or mark-ups on these stand-alone bills are scheduled. We will continue to advocate to keep harmful legislation out of any of these bill packages, COVID-19 or otherwise.

We will also continue to urge Republicans not to advance legislation at the committee level in the Senate.

  • H.R. 6363 – Student Debt Emergency Relief Act, U.S. Rep. Ayanna Pressley (D-Mass.) Introduced March 23, 2020.

  • H.R. 6379 – Take Responsibility for Workers and Families Act, U.S. Rep. Nita Lowey (D-N.Y.)– Introduced March 23, 2020.

  • H.R. 6370 – To Amend the FCRA to Provide Disaster Protection for Workers’ Credit, U.S. Rep. Brad Sherman (D-Calif.) – Introduced March 23, 2020.

  • H.R. 6321 – To Provide Financial Protections and Assistance for America’s Consumers, States, Businesses, U.S. Rep. Maxine Waters (D-Calif.) – Introduced March 23, 2020.

  • H.R. 6316 - The Emergency Assistance for Student Borrowers Act of 2020, U.S. Rep. Madeleine Dean (D-Penn.) – Introduced March 23, 2020

  • S. 3565 –To Amend the FDCPA to Provide Additional Protections for Consumers and Small Business Owners from Debt Collection ,U.S. Sen. Sherrod Brown (D-Ohio) – Introduced March 22, 2020.

  • S. 3508 – To Amend the FCRA to Provide for Disaster Protection for Workers’ Credit, U.S. Sen. Brian Schatz (D-Hawaii) – Introduced March 17, 2020.

March 25, 2020 at 12pm

Good afternoon CBusa Employees,

We have been diligently working to create a remote team to focus on inbound calls and working with patients.  As we continue to roll out this process, we will keep you up to date on our progress.  At this time, we are working to have 6 agents working by the end of this week.  In the meantime, our Business Continuity Team has been managing the company and daily processes.

 

We have been following State legislators to best understand what the long term outlook is for us.  At this time, and based on what we are seeing from the Bay Area and Los Angeles, we are expecting the Governor to extend the "Stay at Home" order through the end of April.

Hang in there, stay healthy and we appreciate you all very much.

All updates will be posted on this page as more information is available and you may always reach out directly to us with any questions.

Thank you,

A & C 

March 18, 2020 at 6pm

Good afternoon CBusa Employees,

 

The city of Fresno passed an ordinance today that requires the closure of all businesses through March 31st.

 

All updates will be posted on this page as more information is available and you may always reach out directly to us with any questions.

Thank you,

A & C