Web Content Accessibility Guidelines

This is an accessibility statement from Creditors Bureau USA.


Measures to support accessibility


Creditors Bureau USA makes every reasonable effort to ensure the user experience while on the Creditors Bureau Web Site is positive.  This includes providing accessibility technology, both within the structure of the web site and with 3rd party applications by "UserWay", in compliance with W3C Guidelines.  In addition, Creditors Bureau USA and the Web Site host (Wix.com) are consistently modifying the Website as technology and guidelines require.  Creditors Bureau USA recognizes that there can always be occasions when users experience difficulty accessing aspects of any website and ask that you do not hesitate to contact us by calling 559-485-7900 to provide feedback about the Creditors Bureau USA web site.

Conformance status


The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.  It defines three levels of conformance: Level A, Level AA, and Level AAA.  The Creditors Bureau USA Web Site has been designed and has additional functions to conform to the requirements of the World Wide Web Consortium Web Content Accessibility Guidelines.  The website is regularly tested and the web site host (wix.com), works to ensure maximum compliance with current and relevant laws.



We welcome your feedback on the accessibility of Creditors Bureau USA Web Site. Please let us know if you encounter accessibility barriers or issues that you feel would best enhance the user experience.


We will respond to feedback within 14 Business Days.


Compatibility with browsers and assistive technology


Creditors Bureau USA Web Site is designed to be compatible with the following 3rd Party assistive technologies:

  • UserWay

Creditors Bureau USA Web Site is designed to best function on the following web browser technologies:

  • Google Chrome

  • Microsoft Edge

Creditors Bureau USA Web Site is not fully compatible with:

  • Browsers that do not have proper security certificates will not operate properly

  • Browsers that are not listed above


Limitations and alternatives


Despite our best efforts to ensure accessibility of the Creditors Bureau USA Web Site , there may be some limitations.  Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.


Known limitations for Creditors Bureau USA Web Site:

  1. Flow of Content: Images and Text may not have alternatives if not using the listed browsers with proper certificates.  The Creditors Bureau USA web site makes every reasonable attempt to ensure compliance by utilizing a "Wizard" to evaluate accessibility.  Creditors Bureau USA tests all aspects of the web site and makes adjustments as best as possible.  Typically issues are resolved within 14 business days.  



  1. Update your browser and computer to ensure all security certifications and certificates are current​

  2. Utilize the "UserWay" 3rd party application in the top left corner of the screen

Web Site Accessibility  Issues

​If you notice any issues associated with accessibility, please take a moment to call or email our office at contactus@creditorsbureau.com / 559-485-7900.  Creditors Bureau USA will make every effort to resolve the issue promptly.